iFORWAY Terms of Service

Effective Date: March 6th, 2026

Welcome to the official website of iFORWAY (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and related services. By visiting, browsing, creating an account, or placing an order on our website, you agree to comply with and be bound by these Terms as well as any related policies, including but not limited to our Privacy Policy, Return & Refund Policy, and Shipping Policy.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you should discontinue use of our website and services.

1. Definitions

For the purposes of these Terms:

“You” refers to any individual, customer, or organization that accesses or uses our website or services.

“iFORWAY” refers to the brand and its affiliated entities responsible for operating this website.

“Products” include portable power stations, home energy storage systems, balcony solar power kits, solar panels, chargers, batteries, and related accessories available on our website.

“Services” refer to all digital services provided through our website, including customer support, account services, ordering systems, and informational content.

2. Acceptance and Changes to Terms

By using our website or services, you confirm that you accept these Terms in their entirety.

iFORWAY reserves the right to update, revise, or modify these Terms at any time without prior notice. Any changes will take effect immediately once published on this page.

Your continued use of the website following any changes indicates your acceptance of the updated Terms.

We recommend reviewing this page periodically to stay informed.

3. Eligibility and Account Security

Eligibility

You must be at least the legal age of majority in your state or country to use this website. If you are under the age of 18, you may only use our services with parental or guardian supervision.

Account Information

When creating an account or placing an order, you agree to provide accurate, current, and complete information.

Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials. iFORWAY will not be responsible for losses or damages resulting from unauthorized access to your account.

4. Product Information and Pricing

We strive to ensure that all product descriptions, images, specifications, and pricing information displayed on our website are accurate and up to date.

However, errors may occasionally occur. In the event of incorrect pricing or product information, iFORWAY reserves the right to cancel or correct the order even after it has been confirmed.

All prices displayed on our website are shown in the currency selected at checkout and may change without notice due to promotional activities or market conditions.

5. Orders and Order Cancellation

Order Confirmation

An order confirmation email does not constitute final acceptance of your order. iFORWAY reserves the right to cancel or refuse any order for reasons including but not limited to:

• Inventory shortages

• Pricing errors

• Payment authorization failure

• Suspected fraudulent activity

Quantity Restrictions

We reserve the right to limit or refuse orders that appear to be placed by dealers, resellers, or distributors.

Refusal of Service

iFORWAY may refuse service to any customer at our sole discretion, particularly in cases involving fraud, abuse, or violations of these Terms.

6. Payments and Taxes

Accepted Payment Methods

We accept secure payment methods including Visa, MasterCard, PayPal, and other payment providers available at checkout.

Payment Responsibility

You agree to pay all charges associated with your order, including product price, taxes, shipping fees, and any applicable import duties.

Customs and Import Duties

International shipments may be subject to customs duties or import taxes. These charges are determined by the destination country and are the responsibility of the customer.

7. Shipping and Delivery

Orders are processed and shipped after payment confirmation. Delivery times may vary depending on your location, shipping method, and product availability.

iFORWAY is not responsible for shipping delays caused by:

• Incorrect shipping information

• Customs inspections

• Natural disasters

• Carrier delays or logistical issues

Once an order has been handed over to the shipping carrier, the risk of loss or damage transfers to the customer.

8. Returns and Refunds

We provide a 14-day return policy for unused items that remain in their original condition and packaging.

Customers must contact our support team to request a Return Authorization (RMA) before returning any product.

Unauthorized returns may not be accepted.

Refunds will be issued to the original payment method within 7 business days after the returned product has been received and inspected.

Shipping costs and customs duties are non-refundable.

For full details, please review our Return & Refund Policy.

9. User Conduct

By using our website, you agree not to:

• Violate any applicable laws or regulations

• Infringe upon intellectual property rights or privacy rights

• Upload malicious code, viruses, or harmful software

• Provide false information or impersonate another individual

• Abuse promotions, coupons, or discounts

• Disrupt the functionality or security of our website

Violation of these rules may result in suspension or termination of your access and may lead to legal action if necessary.

10. Intellectual Property

All materials available on this website—including logos, product designs, graphics, text, images, and videos—are the intellectual property of iFORWAY or its licensors.

These materials are protected by copyright, trademark, and other intellectual property laws.

You may not copy, distribute, reproduce, modify, or use any content without prior written permission from iFORWAY.

11. Third-Party Tools and Links

Our website may include links to third-party services or tools such as payment processors, logistics tracking platforms, or social media services.

These services are provided by independent third parties and are offered “as is” and “as available.”

iFORWAY is not responsible for the content, privacy practices, or policies of third-party websites. We recommend reviewing their terms before using those services.

12. Limitation of Liability

To the fullest extent permitted by applicable law:

iFORWAY shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

This includes but is not limited to:

• Loss of profits

• Loss of data

• Business interruption

iFORWAY’s total liability for any claim related to a product will not exceed the amount paid for that specific product.

13. Indemnification

You agree to indemnify and hold harmless iFORWAY, its affiliates, employees, partners, and service providers from any claims, damages, or liabilities arising from:

• Your violation of these Terms

• Misuse of the website or products

• Violation of any third-party rights

14. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of the People’s Republic of China (excluding Hong Kong, Macau, and Taiwan) unless otherwise required by applicable law.

Any disputes arising from these Terms shall be resolved by the competent court located within the jurisdiction of iFORWAY’s registered office.

15. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and any additional policies posted on the website, constitute the entire agreement between you and iFORWAY regarding your use of our services.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully effective.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Company Name: iFORWAY
Email: info@iforway.com
Website: https://iforway.shop
Business Address:
Room 401, Building 2, Dexinchang Smart Park,
No. 23 Heping Road, Qinghua Community, Longhua Street,
Longhua District, Shenzhen, China